GigaTera

Items of Personal Information Collected The Company collects the following personal information for purposes such as membership registration, consultations, and service applications. - Information Collected: Name, Mobile Phone Number, Email Address - Method of Collection: Website Purpose of Processing Personal Information The Company processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than those stated below. Should the purpose of use change, the Company will take necessary measures, including obtaining separate consent, in accordance with Article 18 of the Personal Information Protection Act. 1. Provision of Services Personal information is processed for the purposes of identifying and processing customer inquiries, responding to inquiries and providing information regarding their resolution, and maintaining a clear channel for communication. Processing and Retention Period of Personal Information 1. The Company processes and retains personal information within the period stipulated by law or the period to which the data subject consented at the time of collection. 2. The specific processing and retention periods for personal information are as follows: (1) Provision of Services: Until the consultation is complete. However, in the following cases, the information will be retained for the specified period: 1) Records on transactions, including display/advertisement, contract details, and their fulfillment, in accordance with the 「Act on Consumer Protection in Electronic Commerce, etc.」 - Records on the handling of consumer complaints or disputes: 3 years Provision of Personal Information to Third Parties The Company processes the personal information of data subjects only within the scope specified in Article 1 (Purpose of Processing Personal Information) and provides it to third parties only in cases that fall under Article 17 of the Personal Information Protection Act, such as with the data subject's consent or special provisions in the law. Entrustment of Personal Information Processing The Company does not entrust the processing of your information to external companies without your consent. Rights and Obligations of the Data Subject and Method of Exercising Them 1. A data subject may exercise the following rights related to personal information protection at any time with respect to the Company: (1) Request access to personal information (2) Request correction in case of errors, etc. (3) Request deletion (4) Request suspension of processing 2. The rights under Paragraph 1 may be exercised by contacting the Company in writing, by phone, or by email, and the Company will take action without delay. 3. If a data subject requests the correction or deletion of personal information due to errors, the Company will not use or provide the said information until the correction or deletion is complete. 4. The rights under Paragraph 1 may be exercised through a legal representative of the data subject or a person who has been delegated such authority. In this case, a power of attorney in the form of Annex No. 11 of the Enforcement Rule of the Personal Information Protection Act must be submitted. 5. Data subjects shall not infringe upon the personal information or privacy of themselves or others that is being processed by the Company in violation of relevant laws, including the Personal Information Protection Act. Destruction of Personal Information 1. The Company will destroy personal information without delay when it becomes unnecessary, such as upon the expiration of the retention period or the achievement of the processing purpose. 2. If personal information must be retained in accordance with other laws despite the expiration of the retention period consented to by the data subject or the achievement of the processing purpose, the information will be transferred to a separate database (DB) or stored in a different location. 3. The procedure and method of destruction are as follows: (1) Destruction Procedure: The Company identifies the personal information for which a reason for destruction has occurred and destroys it after obtaining approval from the Company's Chief Privacy Officer. (2) Destruction Method: Personal information recorded and stored in electronic file format is destroyed using methods such as a Low-Level Format to prevent the records from being reproduced. Personal information recorded and stored on paper is destroyed by a shredder or through incineration. Measures to Ensure the Security of Personal Information The Company takes the following measures to ensure the security of personal information: 1. Administrative Measures: Establishment and implementation of an internal management plan, regular employee training, etc. 2. Technical Measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs. 3. Physical Measures: Access control for data centers, data storage rooms, etc. Chief Privacy Officer 1. The Company has designated a Chief Privacy Officer to oversee all tasks related to the processing of personal information and to handle complaints and remedy damages for data subjects. Chief Privacy Officer: Head of Marketing Group - Phone: +82-31-370-8800 - Email: marketing@gigateraled.com Department in Charge of Personal Information Protection: Marketing Group - Phone: +82-31-370-8800 - Email: marketing@gigateraled.com 2. Data subjects may direct all inquiries, complaints, and requests for damage relief related to personal information protection that arise while using the Company's services (or business) to the Chief Privacy Officer and the responsible department. The Company will respond to and process such inquiries without delay. Requests to Access Personal Information Data subjects may submit requests to access their personal information under Article 35 of the Personal Information Protection Act to the department below. The Company will strive to process such requests promptly. Department for Receiving and Processing Access Requests: Marketing Group - Phone: +82-31-370-8800 - Email: marketing@gigateraled.com Remedies for Infringement of Rights Data subjects may contact the following organizations for damage relief, consultation, and other inquiries regarding personal information infringement. <The organizations below are separate from the Company. Please contact them if you are not satisfied with the Company's own complaint handling or remedy results, or if you require more detailed assistance.> Personal Information Infringement Report Center (operated by the Korea Internet & Security Agency, KISA) - Responsibilities: Reporting of personal information infringement, consultation requests - Website: privacy.kisa.or.kr - Phone: (Without area code) 118 - Address: (138-950) KISA, 135 Jung-daero, Songpa-gu, Seoul, Republic of Korea Personal Information Dispute Mediation Committee (operated by KISA) - Responsibilities: Application for dispute mediation, collective dispute mediation (civil resolution) - Website: privacy.kisa.or.kr